Support

Vax White Upright Vacuum Cleaner
VX8
view
Q

Have you cleaned the filters?

A

Remove the shroud and filter out of the lid of the dirt container and tap to get all of the dust off

Rinse the filter under the tap (max 40 degrees, no detergent) allow at least 24 hours for it to fully air dry before placing back in the machine

No improvement?

Go to 'Have you checked the hose?'

Q

Have you checked the suction from the motor?

A

Remove the dirt container and the filter that sits directly underneath

Switch the machine on

Place a piece of paper over the vent located underneath the dirt container

Suction strong?

Go to 'Have you cleaned the filters?'

No?

Email us

 
Q

Have you checked the hose?

A

Remove the hose from the machine

Drop a small ball of paper down the top of the hose

Is the paper stuck?

Yes?

There is a blockage and this will need to be removed

No?

Complete a visual check of the hose

Are there any splits/tears on the hose?

Yes?

A replacement hose is required, go to 'Spares' tab above

No?

Email us

Q

Cleaning the pre-motor filter

A

 Remove the dirt container

 Turn the lid anti-clockwise

 Turn the separator clockwise

 Remove separator from the lid

 Remove the pre-motor filter

 Tap the filter against the side of a bin, and rinse the filter under the tap (no detergent)

Allow 24 hours to air dry

Q

Emptying and cleaning the dirt container

A

 Remove the dirt container

 Release the dirt from the dirt container

 Turn the lid anti-clockwise

 Turn the separator clockwise, remove from the lid and brush with a soft brush to remove any debris

Q

Accessing the belt and brushbar

A

 Switch the machine off and unplug from the wall socket

 Remove the 3 screws underneath the machine

 Remove the brushbar cover

 Lift the brushbar to remove

Q

Removing a blockage from the hose

A

 Twist to remove the hose where it joins the machine

 Remove the hose from the opposite side and push a broom handle through to clear any blockage

Q

Has the machine cut out whilst in use?

A

The machine is equipped with a safety thermal cut out, which is designed to activate if the air cannot flow through the machine as it should. Allow 24 hours for the machine to cool down thoroughly, in the meantime go to 'No suction from the hose' for advice on how to clear the blockage.

Q

Has the machine been without power for over 24 hours?

A

Have you changed the fuse? If not, please replace the fuse in the plug with another 13 amp fuse

Fuse changed and still no power?

Email us

Q

Does the machine go on and off when moved?

A

Yes?

Email us

Q

Have you checked the base for a blockage?

A

Switch the machine off and unplug from the wall socket

Disconnect the hose from the base of the machine

Remove the base cover to access the brushes

Complete a visual check of the machine

Is there a blockage?

Yes?

This will need to be removed

No improvement?

Go to 'Brushbar not turning'

 
Q

Is the brushbar not turning?

A

Switch the machine off and unplug from the wall socket

Remove the cover from the base of the machine to access the brushbar

Is the belt broken?

Yes?

A replacement belt is required, go to 'Spares' tab above

No?

Remove the belt and turn the brushbar by hand

Brushbar stiff to turn by hand?

Yes?

A replacement brushbar is required, go to 'Spares' tab above

No?

Email us

Q

Is there a smell of rubber?

A

Yes?

Go to 'Brushbar not turning'

Other smell?

Email us

Q

Is there an unfamiliar smell coming from the machine?

A

Yes?

Email us

2 products

  1. Filter Pack

    Replacement Filter for your Vax VX8 White Upright Vacuum Cleaner.

    Shop Now

  2. VAX New Pro Cleaning Kit (Type 2)

    An all-in-one premium cleaning tool kit for your Vax vacuum - for effortless cleaning around the home. Contains: crevice, radiator, upholstery, up-top and mattress tools, pet hair attachment, and stubborn and soft brushes.

    Shop Now

2 products