Support
VX15
Has the machine been without power for over 24 hours?
Press the on/off control, located on the top of the machine. A red light should illuminate
No red light?
Have you changed the fuse? If not, please replace the fuse in the plug with another 13 amp fuse
Fuse changed and still no power?
Have you checked the fan setting?
Press the on/off control, located on the top of the machine. A red light should illuminate
No red light?
Go to 'No power'
Select the 'high' fan setting. A red light should illuminate under selected setting
No improvement?
Go to 'Has the timer been reset?'
Has the timer been reset?
Press the on/off control, located on the top of the machine. A red light should illuminate
No red light?
Go to 'No power'
Select the 'high' fan setting. A red light should illuminate under the selected setting
Press the timer control, located on the top of the machine. A red light should illuminate under the selected setting
No improvement?
Go to 'Have you checked for obstructions?'
Have you checked for obstructions?
To work correctly the unit needs to be positioned so there are no obstructions around the air vents
No improvement?
Is the machine the correct size for your room?
If you have moved the air purifier to another room of a larger size, you may notice a reduction in air quality
Have you checked the filter?
The filters will need replacing more often when the air purifier is used in a smoke filled or dusty environment
We recommend replacing the HEPA filter every 6 months, and the odour filter every 3 months
New filter required?
Go to 'Spares' tab above
No improvement?
Go to 'Have you pressed the reset button?'
Have you pressed the reset button?
Press and hold the reset button located on the top of the machine for 3 seconds
No improvement?
-
Air Purifier Filter Pack VX15F
Replacement filter kit (Type 113) for your AP01 Vax Air Purifier. Includes 2x carbon filters and 1 x HEPA filter. Filters help to capture harmfull allergens such as pet dander, pollen and smoke,and should be replaced regularly to maintain optimum performance.